Payment with Canadian credit card : VISA or MasterCard only. We DO NOT accept Debit Card, nor Prepaid Gift Card of any type. Your credit card will not be charged until the transaction is approved by the card centre.
A standard shipping rate will apply on an order under $85 (Before tax), and will be shown at Check-Out.
Deliveries take 5 to 10 business days, subject to the destinations via Canada Post or other courier services.
LOFCO Canada Inc. shall not be held liable for any shipping delay once the order has been delivered to a third-party courier service.
LOFCO Canada Inc. will not be held responsible for packages delivered to a wrong address which was provided by a customer on an order. It is the customer's responsibility to provide the correct shipping details. To reship an order after it has been returned to us, the customer needs to bear the shipping cost incurred. If the customer decided to cancel the order, refund may apply, less the shipping cost on the initial shipment to an address in error.
An order cannot be cancelled or modified once it has been shipped. In any case, the shipping cost of an order will be deducted from the refund amount, if any.
LOFCO Canada Inc. will not offer replacements or refunds for orders or items that customers reported missing or damaged, if the courier has proof of delivery in good order.
Sebamed products are available in selected pharmacies, and health & beauty shops mainly in the Greater Toronto Area (GTA) and the Greater Vancouver Area (GVA). Consumers from the GTA and GVA who wish to visit those retailers may send an email to info@sebamed.ca with the name of city and the major intersection of your location. We will direct you to the nearest retailer(s) where Sebamed products are available.
Limit to 3 or 6 on selected items per customer.
Free shipping within Canada on orders over $85 (Before tax)
A standard shipping rate will apply, if orders under $85, depending on the Province. The shipping rate will appear on the "CHECK OUT" before you confirm your order.
Delivery usually takes 5 to 10 business days, subject to the destination, and delivery schedules of the courier companies, or Canada Post used by LOFCO Canada Inc.
LOFCO Canada Inc. strives to have your order well packed and protected for transportation. In the event that you experienced damages on any item(s) upon receipt, please notify us by email to info@lofco.com within 48 hours. A return shipping label will be forwarded to you to return the damaged item(s) for free exchange.
LOFCO Canada Inc. reserves the right to accept or refuse a return at its discretion.
All prices are based on Canadian Currency.
LOFCO Canada Inc. will be shown on your credit card monthly statement on the charges of your purchase.